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FAQ's

We offer jewellery made from 925 sterling silver (92.5% pure silver) and high-quality imitation alloys with premium finishing for durability and shine. Product details are clearly mentioned on each product page.

Yes, all our 925 sterling silver jewellery is made with certified 92.5% silver. Relevant details are mentioned in the product specifications.

No, we follow a strict no return policy.

Yes, we offer exchange only. You must request an exchange within 24 hours of delivery, and the product should be unused, in original condition, and with proper packaging.

No, we do not offer refunds. Only exchanges are allowed under the defined conditions.

Orders are dispatched within 1–4 business days after confirmation.

Delivery usually takes 3–7 business days after dispatch, depending on your location.

No, we currently do not offer COD. All orders must be prepaid.

Shipping charges depend on the weight of the product and delivery distance. The exact amount is shown at checkout.

Yes, we offer Pan India shipping across most serviceable pin codes.

Once your order is shipped, tracking details will be shared via Email and you can also track your order status from website with your login credentials.

Orders can only be canceled before dispatch. Once shipped, cancellation is not possible.

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